What's your response time for Grand Ledge emergencies?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak in Grand Ledge the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Will I get a written estimate before you begin?+
We give every Grand Ledge customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Are you licensed and insured to work in Grand Ledge, MI?+
We hold an active MI contractor license and full insurance coverage, and we'll provide proof of both on request — most Grand Ledge customers ask, and we expect that.
What emergency roofing services are available in Grand Ledge?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Can you help with my storm damage insurance claim?+
We regularly coordinate directly with insurance adjusters across Grand Ledge, MI and provide the photo documentation and scope reports they need to process claims efficiently.
How long does a full roof replacement take?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
What brands do you work with?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
What kind of warranty comes with a new roof?+
Every Metal Roofing job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
How much does a roof inspection cost?+
Yes, we perform pre-purchase and pre-listing inspections throughout Grand Ledge with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Are you only in Grand Ledge or do you cover nearby towns?+
Beyond Grand Ledge, our crews regularly service the surrounding Grand Ledge, MI area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
